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Milwaukee, WI – July 10th, 2007 – In an effort to balance the loss of productivity due to network maintenance, AccountablIT announced that it has created a second shift to better accommodate the full scope of a clients business needs. By creating a second shift IT staff, AccountablIT is adding value to its Flat Rate IT contracts, eliminating the need to pass on overtime costs to clients who would otherwise pay high hourly rates for non standard service hours.
AccountablIT introduced southeastern Wisconsin’s first true Flat Rate IT service earlier this year to help small businesses predict and manage technology maintenance costs. “By eliminating the feeling of being rushed through the installation of updates during the day, a practice used by most pay-by-the hour service providers, we are finding we can minimize extended downtime related to issues that arise from unrealistic time constraints.” said Jason Seymour co-founder of AccountablIT. He continued, ”Our service engineers can take their time to ensure good best practice methodologies are used by thoroughly reviewing release notes and communicating with the necessary vendors. The result is a healthier technology infrastructure that performs better for small businesses.”
AccountablIT has the ability to remotely monitor and maintain technology assets for small businesses. This means IT staff can work from the AccountablIT office with all of the resources they need to complete the maintenance requirements for a customer. Jennifer Hegnet, Office Manager from The Law Office of Mark S. Knutson, did not feel the impact of the network downtime that was required to update her server. “AccountablIT had informed us that there would need to be some maintenance performed to address a few issues we had been having. Our network was updated and was ready to go when we walked in the office the next day. It proved to be a painless process that was well planned and communicated,” said Jennifer.
AccountablIT’s Flat Rate IT service model is proving to be a success for small businesses. This model offers small businesses an alternative to the unpredictable break/fix pay by the hour service model. By adding the second shift service, AccountablIT is aiming to eliminate the need to pay premium prices for off hours technology maintenance services.
AccountablIT provides predictable technology services to companies by offering the most comprehensive assurance program to small businesses. By guaranteeing the performance and operation of voice and data networks, AccountablIT monitors, patches, troubleshoots and repairs contracted components for a fixed monthly fee. Using advanced IT service techniques AccountablIT maximizes the performance and security of a network while minimizing unplanned downtime for a business. AccountablIT offers business executives more insight on how to invest in technology with executive service and performance reports. With predictable costs, services and measurable results AccountablIT aligns itself as a true technology partner for small businesses. For more information, please visit www.accountablit.com.